General
What is Dropea?
It is a platform that enables connection and communication between warehouses and dropshippers, facilitating transactions between suppliers with available inventory and dropshippers interested in selling those products without physically managing the ...
Dropshipper FAQ
?I want to be a dropshipper with my own stock, can I? Yes, of course. In that case, you'll need to register with Dropea as both a dropshipper and a supplier. If you'd like, you can privatize your inventory so only you can access it. ?Can I send you ...
How to configure the dropea_errores view in Shopify?
To quickly detect orders that haven't reached the Dropea platform due to an error, we recommend setting up this view in Shopify. This way, any erroneous orders can be resolved immediately, shipped on the same day, and avoid delays for your customers. ...
How do I set up my marketplace and shipping rates on Shopify to install the Dropea app?
AIM In this SOP, we explain how to add shipping from Spain to your store if you haven't configured it and it's causing problems installing the Dropea app. PROCESS 1. Go to Stores and click the "Connect" icon for the store that is listed as "Not ...
How to create a quantity offer in Release?
1. Go to the Release app on Shopify. Click "Sales Booster" and then "Quantity Offers." 2. Click the "Add Offer" button 3. Configure your offer: give it a name (this name will be visible only to you and will serve to identify it), enable it and select ...
Tips to increase your order delivery rate
The delivery rate of your orders will not only depend on the shipping company, which is why here we share a series of questions that you can apply to your business and that will help you increase it ? What are you selling? ? Where are you selling ...
Dropea Guarantee Form and How to Fill It Out Correctly
Dropea Guarantee Form Access the form by clicking on the following link: https://zfrmz.eu/WfiqJXLiRXhMGWdER5Zs How should you fill it out? 1. Fill in each field with all the required information: order id in dropea, your dropshipper id , the order ...
Modify billing information
My billing information has changed. Is it possible to modify it? Yes, it is possible. To do so , you must contact Customer Support through the usual channels so they can reset all the information. Both your billing information and contract will be ...
Shipping coverage for Spain
We ship to the entire Spanish peninsula and the Balearic Islands ?. We do not ship to the Canary Islands, Ceuta, and Melilla ?. Exclude these provinces from your COD form ? to prevent orders from entering your store with shipments to these ...
Shipping coverage for Portugal
We only ship to mainland Portugal ? . We don't ship to islands ?️ . Exclude them from your COD form ? so orders shipping to those destinations won't be received in your store, as they won't be delivered. ☑️ Estimated delivery time: Usually between ...
Shipping services and how to modify them
At Dropea, you can choose the shipping service that best suits your business model. Each service has a different cost. Shipping rates can be found on the platform under My Account > My Rates. Tipsa service types Tipsa offers services 14, 19 and ...
Shipping and other fees
Shipping rates are available for review in the My Account > My Rates section of the platform. The information is divided into sections based on shipping rates and services for mainland Spain and shipping rates and services for the Balearic Islands. ...
Where can I see my dropshipper ID?
You can view your dropshipper ID in the dropea dashboard menu, in the lower left corner of the screen ? If you can't see it, check that Google Translate is in English and then refresh the page ? To view the Dropea platform correctly, make sure that ...
How to view the CPA?
In the following video, we show you how to view the CPA of an order in the Meta Ads Ads Manager: <br>
Customer service days and hours
Dropea's customer service days and hours are subject to the time changes that occur in Spain during the months of March and October of each year: Spring-summer hours : Monday to Friday from 11 a.m. to 9 p.m. and Saturdays from 2 p.m. to 6 p.m. ...
Official customer service channels
Whichever means you choose to communicate with us and channel your inquiries, you must always use the same one, as using more than one is not permitted . Platform chat ? You can find it in the bottom right corner of the screen ? At the beginning, ...
QR code reading error with Google Authenticator
If the Google Authenticator doesn't allow you to scan the QR code in Dropea, go to the extension's preferences and click the "Sync watch with Google" option and try again.
Where can I find a guide to get started setting up my Dropea account?
Once you log in to your dropshipper account, you'll find a guide with the first steps in the Dashboard section of the panel, in the left-hand side menu (it's the first one that appears). Each step has its own instructions attached, and if you click ...
How to view and manage your linked stores?
Video tutorial: View and manage my linked stores <br>
How to register on dropea?
Video tutorial: step-by-step registration process <br>
Dropea's warranty and claims policies
Warranty policies We offer our commitment and assistance in the event of incorrect or defective purchases. To proceed, please contact us through our official customer service channels. Send us the necessary information to verify and confirm your ...
Popular Articles
1. Fill in your billing information
Important: The information you complete on the form will be used by our system to sign the online contract and to automatically generate and issue the invoices our system generates each month. Therefore, please double-check that your information is ...
2. Sign the contract online
1. Click on "My Account > My Data" in the platform menu and then on the "Sign" button that appears in the upper right corner of the screen. 2. Or scroll down to the "contract" section below the billing information and click the "Sign" button. 3. Go ...
3. Connect your store
1. Click on "Stores" 2. Click "Add" 3. You'll automatically be prompted to install the Dropea app. Click "Install." 4. This window will open in a new tab. Click "Install" again . 5. The above will redirect you to your Dropea dashboard. Go to the ...
4. Add the products you want to sell to your store
IMPORTANT: Before you begin, verify in Shopify that the product you're linking is marked as "physical product ," as shown in the image. If this option isn't selected, please do so. Otherwise, Dropea won't be able to bring incoming orders to the ...
5. Start selling
Congratulations! If you've made it this far and all the previous steps have been completed successfully, your store is now ready for you to start selling . Important recommendation: To facilitate user conversions , it's essential to use Releasit or ...