Shipping services and how to modify them

Shipping services and how to modify them

Info
At Dropea, you can choose the shipping service that best suits your business model.
Alert
Each service has a different cost. Shipping rates can be viewed within the platform under My Account > My Rates.

Tipsa service types

Tipsa offers services 14, 19 and economy (24/48) for mainland Spain and only economy (24/48) for mainland Portugal .

What is the difference between each of them?

Service 14 : Express transport service with delivery before 2 p.m. in capital cities and major towns.

Service 19 : Express transport service with delivery before 7 p.m. to capital cities and major towns.

24-hour service : affordable transport service with general delivery within 24 hours (max. 48 hours) in capital cities and major towns.


GLS service types

GLS offers 14 and 24 hour delivery .

What is the difference between each of them?

Delivery 14 : Express package delivery before 2:00 PM the next business day. Service available in select areas.
​
Delivery 24 : package delivery within 24/48 business hours.

Modify the shipping service for all orders in general

The platform is already configured by default so that all orders to Spain are sent with Tipsa's 24-hour service , but you can modify this by going to My Account > My Data, in the Carriers section (you'll find it at the bottom). Remember that the service you configure in this section will impact all orders you confirm .



Warning
Attention : Supplier 4 only ships with Tipsa , so it is not possible to configure another delivery company to send orders.

Modify the shipping service of one or more orders individually

1. From the pending confirmation tab, select the order or orders for which you need to modify the service and click on the Update Transportation Services button.



2. Select Tipsa or GLS , the service you want to modify, and finally click on the Update button.



Idea
Video tutorial: Shipping rates and services



    • Related Articles

    • Shipping rates and other fees

      Shipping rates for Spain and Portugal are available for viewing in the My Account > My Rates section of the platform. The information is divided into blocks according to shipping rates by segments and services for mainland Spain and shipping rates by ...

    • Modify or cancel an order refund

      🔄 Modify or cancel an order refund If you need to modify or cancel a refund for an order, the process will depend on the order's status. ⚠️ Important: If the order is experiencing an issue, you must request a change to the amount from the Dropea ...

    • Shipping coverage by country

      Where can I send my orders? For Spain and Portugal (both countries managed from the website https://app.dropea.com/ ) and for Italy (managed from the website https://app.it.dropea.com/ ) the shipping restrictions are detailed below: Spain ?? We ...

    • Modify billing information

      My billing information has changed, is it possible to modify it? Yes, it's possible. To do this, you must contact us from one of the two contacts you registered on Dropea (email or WhatsApp) at support@dropea.com or via WhatsApp at +16066530924, ...

    • How do I set up my marketplace and shipping rates on Shopify to install the Dropea app?

      AIM In this SOP, we explain how to add shipping from Spain to your store if you haven't configured it and it's causing problems installing the Dropea app. PROCESS 1. Go to Stores and click the "Connect" icon for the store that is listed as "Not ...