QR code reading error with Google Authenticator
If the Google Authenticator doesn't allow you to scan the QR code in Dropea, go to the extension's preferences and click the "Sync watch with Google" option and try again.
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1. Fill in your billing information
Important: The information you complete on the form will be used by our system to sign the online contract and to automatically generate and issue the invoices our system generates each month. Therefore, please double-check that your information is ...
Modify billing information
My billing information has changed. Is it possible to modify it? Yes, it is possible. To do so , you must contact Customer Support through the usual channels so they can reset all the information. Both your billing information and contract will be ...
How to fix errors in Shopify orders?
If you need to correct an error (whether it's a postal code or phone number) that's preventing the order from reaching the Dropea platform, you should always make the modification from the "Customers" section within the order, since Dropea uses the ...
Tips for managing and resolving TIPSA incidents
Tips for managing incidents ? If you're a dropshipper and want to manage your issues effectively, at Dropea we'll give you some recommendations that have worked for us so you can manage them. ? The first recommendation we can offer is to verify the ...
2. Sign the contract online
1. Click on "My Account > My Data" in the platform menu and then on the "Sign" button that appears in the upper right corner of the screen. 2. Or scroll down to the "contract" section below the billing information and click the "Sign" button. 3. Go ...