QR code reading error with Google Authenticator

If the Google Authenticator doesn't allow you to scan the QR code in Dropea, go to the extension's preferences and click the "Sync watch with Google" option and try again.

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• Dropea_ tag error in Shopify orders

  Tag dropea_error The dropea_error tag on Shopify orders serves to indicate that for some reason dropea was unable to migrate the order to the platform. This label only appears if the product is correctly linked to Dropea. So, if your order isn't ...

• 1. Fill in your billing information

  Important: The information you complete on the form will be used by our system to sign the online contract and to automatically generate and issue the invoices our system generates each month. Therefore, please double-check that your information is ...

• Modify billing information

  My billing information has changed. Is it possible to modify it? Yes, it is possible. To do so, you must contact one of the two contacts you have registered with Dropea (email or WhatsApp) at soporte@dropea.com or WhatsApp +16066530924, indicating ...

• How to fix shipping data errors in Shopify orders?

  If you need to correct an error (whether it's a postal code or phone number) that's preventing the order from reaching the Dropea platform, you should always make the modification from the "Customers" section within the order, since Dropea uses the ...

• 2. Sign the contract online

  1. Click on "My Account > My Data" from the left side menu of the panel and scroll down to the "Contract" block located below the billing data block. 2. Check the box "I have read and accept the Terms and Conditions" and click the "Sign" button. 3. ...