How to manage the return of an order?
When you make a sale through dropea, it is a wholesale transaction.
In the event that the product does not meet your customer's expectations, the responsibility for providing support falls on you, and therefore, the decision to accept a return is yours.
The supplier is not obligated to accept the return of the product.
If you proceed with this, you must provide the customer with your shipping address for the return of the product and issue the corresponding refund.
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