Return rate of an order

Return rate of an order

Return rate of an order

Info
For a returned order, you will be charged shipping and fulfillment fees plus VAT . The final value will depend on the cost of shipping and fulfillment fees plus VAT for the order.
Alert
Remember that if the order is not delivered , the cost of the product and cash on delivery will not be charged to you .

    • Related Articles

    • Tips to increase your order delivery rate

      The delivery rate of your orders will not only depend on the shipping company, which is why here we share a series of questions that you can apply to your business and that will help you increase it ? What are you selling? ? Where are you selling ...

    • Sample order to make creative

      If you need creative work (product images and/or videos), you can request a sample order ?. How to request a sample order? Cash on delivery 1. Generate a manual order from dropea for cash on delivery with the total cost of the order: This will ...

    • How to place a manual pack order from Dropea?

      1. Go to the "Orders" section of the dashboard and click the "Add Order" button. 2. Once inside, choose the "Pack" option and select it 3. Complete the remaining information and finally click "Accept"

    • How do I forward an order to Dropea from Shopify?

      If you need to resend orders that haven't been dropped for some reason that has already been resolved, you can do so as follows: Mass forwarding Select the orders you want to resend, click the three dots , and then "Send to Dropea" You should then be ...

    • Where can I see the destination branch information for an order?

      To view the destination branch information for an order, click on the order tracking and the information will open in a new tab. The "Destination Agency" block contains all the delegation information ?