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Tips to increase your order delivery rate
The delivery rate of your orders will not only depend on the shipping company, which is why here we share a series of questions that you can apply to your business and that will help you increase it ? What are you selling? ? Where are you selling ...
Sample order to make creative
If you need creative work (product images and/or videos), you can request a sample order ?. How to request a sample order? Cash on delivery 1. Generate a manual order from dropea for cash on delivery with the total cost of the order: This will ...
How to place a manual pack order from Dropea?
1. Go to the "Orders" section of the dashboard and click the "Add Order" button. 2. Once inside, choose the "Pack" option and select it 3. Complete the remaining information and finally click "Accept"
How do I forward an order to Dropea from Shopify?
If you need to resend orders that haven't been dropped for some reason that has already been resolved, you can do so as follows: Mass forwarding Select the orders you want to resend, click the three dots , and then "Send to Dropea" You should then be ...
How to manage the return of an order?
Return due to non-conformity When you make a sale through dropea, it is a wholesale transaction. If the product doesn't meet your customer's expectations, you are responsible for providing support, and therefore, the decision to accept a return is ...