How do I change the details of an order pending confirmation in Dropea?
If you need to modify order data , and if it is already on the Dropea platform, you must make the modifications from there, since if you do it from Shopify the changes will not be reflected.
because the platforms do not They are connected in a two-way manner 🔁.
To make changes, the order must be pending confirmation on the platform. If you need to modify information on an order that has already been confirmed, please contact Customer Support.
How do I modify order details from the platform?
1. Enter the order in edit mode by clicking on the pencil button
2. Make the relevant changes to the desired field , whether it is customer data (everything can be changed here except the province, which is already set by default from Shopify) ⬇️
Or the quantity of units of the product or price ⬇️
3. Once you've made your changes , it's essential to click the "Save" button to save them. Before confirming the order , it's important to check that everything has been modified correctly, as changes cannot be made again after confirmation.
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