Changing suppliers due to lack of product stock

Changing suppliers due to lack of product stock

🔄 Change supplier due to lack of product stock

If you're selling a product that's out of stock on Dropea, but another supplier also has it available, you can switch suppliers to continue managing your orders.

📌 What should you do?
Unlink the out-of-stock product, link the new supplier's product to your store, and then duplicate the Shopify orders that didn't go into dropea so they can be processed correctly.

🛠️ General passage

  1. Search for the same product available from another supplier on Dropea.
  2. Remove the out-of-stock product from your store.
  3. Link the in-stock product to your Shopify store.
  4. Duplicate Shopify orders that were not submitted to Dropea so that they are generated with the new provider.
⚠️ Important:
Before resending orders, make sure the new supplier's product is correctly linked to your store. You can place a test order from your landing page to verify everything is working correctly.

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