Request information about a product

Request information about a product

📋 Check information about a product

If you need additional information about a product, such as stock, features, specifications, contents, variants or other details, you can submit an inquiry to the supplier through the form provided by dropea.

⚠️ Important:
It is not possible to contact the suppliers directly. All inquiries must be made through the official form.

📝 Supplier inquiry form:

Access the inquiry form

Once the request is submitted, it will be reviewed by the relevant department and you will receive the response in the email address indicated on the form.

🛠️ How to fill out the form?

1️⃣ Indicate your dropshipper ID


⚠️ Don't know your dropshipper ID?
Consult the corresponding article to learn how to locate it.

2️⃣ Enter the ID of the product or products

Enter the ID of the product you wish to view.


If there are multiple products, you must list them separated by commas:

Example: 123,456,789,10112
⚠️ Don't know the product ID?
Check out the article that explains how to locate it within the platform.

3️⃣ Enter the supplier ID

Enter the supplier ID corresponding to the product you wish to inquire about.


⚠️ Don't know the supplier ID?
Consult the article that explains how to locate it within the product catalog.

4️⃣ Write your question

Clearly detail the information you need to obtain about the product.


5️⃣ Select the level of urgency

Choose the priority with which you need to receive a response.


6️⃣ Enter your email address

Enter the email address where you want to receive the response and click Submit .


7️⃣ Inquiry sent! 🎉

✅ All set
Your inquiry has been successfully submitted. As soon as a response is available, you will receive it at the email address you provided in the form 🤗.

    • Related Articles

    • Request the privatization of a product

      🔒 Request the privatization of a product If you are a dropshipper and need us to privatize units of a product you are selling in volume or plan to scale, follow this procedure: 🛠️ Step by step Contact the Dropea customer support team. Enter your ...
    • Request the addition of a product that is not currently available in Dropea

      ➕ Request the addition of a product that is not in dropshipping If the product you want to sell is not available on Dropea, you can contact the customer service team to make the request. 📩 What information should you send? In order for the team to ...
    • Confirm and request order preparation from Shopify

      🛒 How to confirm and request order preparation from Shopify? You can manage order confirmation and preparation directly from Shopify if you have correctly configured the Dropea branch in your products. ⚙️ Configure the Dropea branch on the product ...
    • Product supplier ID

      🔎 Where can I see a product's supplier ID? The supplier ID can be easily found within the dropea product catalog 📋. Depending on the view you are using, you will find this information in different locations: 🖼️ Grid view If you are viewing the ...
    • Price of a product

      💰 How can I find out the price of a product? The price of a product can be viewed directly from the Products section of the dropea panel. Depending on the view you are using, you will find this information in different locations: 🖼️ Grid view If ...