Shipping fees, fulfillment, COD commission, and returns

Shipping fees, fulfillment, COD commission, and returns

All available rates can be viewed directly from the platform.

๐Ÿ“ Access route:

From the left side of the panel > Rates



๐Ÿ“ฆ What information will you find in this section?

  • ๐Ÿงฎ Order simulator
  • ๐Ÿšš Rates vary depending on the carrier, service type, and route.
  • ๐Ÿ” Return price
  • ๐Ÿ’ต Cash on Delivery (COD) fee
  • ๐Ÿ“ฆ Fulfillment rates
  • ๐Ÿ“‹ Other applicable fees

๐Ÿงฎ Order simulator

The order simulator allows you to check an estimate of the shipping cost and profit of an order before placing it.

๐Ÿ“ To use it, within the Rates section, select the carrier you want to check and click on Simulate order .

Complete the following information:

  • ๐ŸŒ Destination country: Select the country where your customer will receive the order
  • ๐Ÿ“ Postal code: Enter the exact postal code of the destination
  • ๐Ÿ“ฆ Product: search and select the product you are going to send
  • ๐Ÿ”ข Units: Indicates the quantity of units the order will contain.
  • ๐Ÿ’ฐ Selling price per unit : Enter the price at which you will sell each unit. This field is optional; if you leave it empty, it will be calculated with a price of 0.
  • ๐Ÿšš Carrier: Select the transport company you want to check
  • โšก Service: Choose the available shipping service you want to simulate
  • ๐Ÿ’ณ Payment method : select how the customer will pay for the order; for example, cash on delivery (COD).
  • โœ… Final status : Select the order outcome you want to simulate; for example, delivered.

Once you have filled in the required fields, click Simulate . The order simulator will calculate the cost and display the estimated profit based on the selected selling price, payment method, and final status.

๐Ÿ“Œ If you change the destination, product, quantity, selling price, carrier, service, payment method, or final status, press Simulate again to see the new amount and estimated profit.


โš–๏ธ How are shipping rates calculated?

Shipping rates are calculated based on the highest value between:

  • ๐Ÿ“ฆ Actual product weight
  • ๐Ÿ“ Volumetric weight of the product

The higher of the two values will always be used to determine the corresponding rate.


๐Ÿ“ Calculation of volumetric weight

The volumetric weight is calculated using the following equivalence:

1 mยณ = 167 kg

The formula used is:

(Length ร— Width ร— Height) รท 6000

๐Ÿ“Œ Measurements must be expressed in centimeters.


โ„น๏ธ Important information

โš ๏ธ Shipping rates are not set by Dropea but by the shipping companies and may vary depending on the service contracted, the weight and destination of the shipment.