Shipping fees, fulfillment, COD commission, and returns

Shipping fees, fulfillment, COD commission, and returns

πŸ’° Shipping rates

All available rates for Spain and Portugal can be viewed directly from the platform.

πŸ“ Access route:

My account β†’ My rates


πŸ“¦ What information will you find in this section?

The rates are organized into different blocks to make them easier to consult.

  • πŸ‡ͺπŸ‡Έ Shipping rates for mainland Spain
  • 🏝️ Shipping rates for the Balearic Islands
  • 🚚 Rates vary depending on the carrier and type of service
  • πŸ’΅ Cash on Delivery (COD) fee
  • πŸ“¦ Fulfillment rates
  • πŸ“‹ Other applicable fees

βš–οΈ How are shipping rates calculated?

Shipping rates are calculated based on the highest value between:

  • πŸ“¦ Actual product weight
  • πŸ“ Volumetric weight of the product

The higher of the two values will always be used to determine the corresponding rate.


πŸ“ Calculation of volumetric weight

The volumetric weight is calculated using the following equivalence:

1 mΒ³ = 167 kg

The formula used is:

(Length Γ— Width Γ— Height) Γ· 6000

πŸ“Œ Measurements must be expressed in centimeters.


ℹ️ Important information

⚠️ Shipping rates are not set by Dropea but by the shipping companies and may vary depending on the service contracted, the weight and destination of the shipment.


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