Send orders in a box

Send orders in a box

๐Ÿ“ฆ Use of boxes for shipping

Some suppliers within Dropea have an additional "box" type product in their catalog, which has its own ID.


๐Ÿ’ก Information

Examples:

  • Supplier 38 โ†’ Box ID: 11913
  • Supplier 11 โ†’ Box ID: 11893

๐Ÿ› ๏ธ How to send orders in a box?

If you want your orders shipped in a box, you must:

  1. Create a pack that includes the product + the box
  2. Link that pack to your Shopify store

๐Ÿ’ก Example:
Product ID 14707 + Box ID 11913 (Supplier 38)

๐Ÿ“ฆ You will need to create a pack for each product you want to send in a box.


๐Ÿ“š Additional help

If you don't know how to create a pack, you can consult the corresponding article in the documentation.


โš ๏ธ Important

Not all suppliers offer the option of shipping in a box.

If you cannot find this product in the catalog, you should contact the customer service team through the usual channels to confirm.


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