⏳ Transfer or withdrawal pending
If you have made a transfer or requested a withdrawal and you still don't see the money credited, please note that processing times may vary depending on the type of account or method used.
💸 Transfer pending credit to wallet
If you made a transfer and the money hasn't yet been credited to your wallet, these are the usual timeframes:
- 🏦 SEPA: Sending or receiving money may take up to 72 business hours .
- 🌍 SWIFT: Sending or receiving money may take up to 10 business days .
💡 Important:
Once the corresponding deadline has passed, you can claim it with the dropea customer service team.
📤 Withdrawal pending receipt
If you requested a withdrawal and haven't received it yet, please check the following timeframes:
- 🏦 SEPA: Sending or receiving money may take up to 72 business hours .
- 🌍 SWIFT: Sending or receiving money may take up to 10 business days .
- ₿ Crypto: receiving the money may take up to 72 business hours .
⚠️ Remember:
If the deadline has passed and the money has not yet been credited or received, contact the customer service team so they can review your case.