Pending transfer or withdrawal

Pending transfer or withdrawal

⏳ Transfer or withdrawal pending

If you have made a transfer or requested a withdrawal and you still don't see the money credited, please note that processing times may vary depending on the type of account or method used.

💸 Transfer pending credit to wallet

If you made a transfer and the money hasn't yet been credited to your wallet, these are the usual timeframes:

  • 🏦 SEPA: Sending or receiving money may take up to 72 business hours .
  • 🌍 SWIFT: Sending or receiving money may take up to 10 business days .
💡 Important:
Once the corresponding deadline has passed, you can claim it with the dropea customer service team.

📤 Withdrawal pending receipt

If you requested a withdrawal and haven't received it yet, please check the following timeframes:

  • 🏦 SEPA: Sending or receiving money may take up to 72 business hours .
  • 🌍 SWIFT: Sending or receiving money may take up to 10 business days .
  • ₿ Crypto: receiving the money may take up to 72 business hours .
⚠️ Remember:
If the deadline has passed and the money has not yet been credited or received, contact the customer service team so they can review your case.


    • Related Articles

    • Modify the details of an order pending confirmation

      ✏️ How to modify the details of an order pending confirmation? You can edit order details directly from the Dropea platform, as long as the order has not yet been confirmed. ⚠️ Important: If the order is already in Dropea, you must make the ...

    • Request a loan to confirm orders

      💸 Request a loan to confirm orders If you don't have funds available in your wallet and need to continue confirming cash on delivery orders, you can apply for a loan. 🔗 Access the form here: ...

    • Withdrawals

      💸 Money withdrawals At Dropea, you can request withdrawals from your wallet. Please note that these withdrawals are processed on specific days and times. 📅 Management days and hours Withdrawal processing at Dropea is only available from Monday to ...

    • Minimum for withdrawals

      💶 Is there a minimum amount required to withdraw money? Yes. The minimum amount you can withdraw from Dropea will depend on the type of payment account you have set up in your account. 📌 Minimum withdrawal amounts 🏦 SEPA account: minimum €10 . 🌍 ...

    • How do I add funds to my wallet?

      💰 How to add funds to your wallet? Follow these steps to load funds into your Dropea wallet. ➕ Step 1 Access your wallet and click the “Add funds” button. 🏦 Step 2 The information needed to make a bank transfer will be displayed. 📩 Step 3 Once the ...