How do I add funds to my wallet?

ATTENTION : The account requirements for sending money vary depending on the market you operate in. First, verify that you are in the same market as the wallet you are sending the money to.

If you transfer the money to the wrong account, it's not possible to move or reassign it to another wallet. You'll have to transfer it again to the correct account and request a withdrawal from the wallet where it was mistakenly credited.

➕ Step 1

Go to Wallet > Transactions and click on the “Add funds” button.

🏦 Step 2

A pop-up window will display the information needed to make a bank transfer.

📩 Step 3

Once the transfer has been made, please send the receipt to the following email address:

📧 support@dropea.com

🆔 Step 4

In the transfer description, you must include your dropshipper ID and the marketplace to which it should be credited.

⚠️ If you don't include your ID in the description, you must indicate it in the subject line or body of the email. Additionally, you must specify the market where the funds should be credited, as each country has its own wallet.

⚠️ Accreditation time

The accreditation of funds is subject to:

Receiving the money in the account
The availability of the administrative area to process the accreditation

⏳ For this reason, it is not possible to indicate an exact accreditation time. The process will be completed as soon as possible.