Configure the drop_error view in Shopify

Configure the drop_error view in Shopify

⚙️ How to configure the drop_error view in Shopify?

Setting up the dropea_error view in Shopify will allow you to quickly identify orders that have not reached the Dropea platform correctly due to a synchronization error.

⚠️ Important recommendation:
We recommend configuring this view to detect and resolve errors as quickly as possible. This will help you avoid delays in preparing and delivering orders to your customers.

🛒 Step 1: Access the Orders section

Within Shopify, click on Orders .


📝 Step 2: Create a new view

From the All view, click Create view .


🏷️ Step 3: Assign the view name

Type dropea_error as the view name and click Create view .


📌 Note:
Once the view has been created, it will be necessary to configure the corresponding filter.

🔍 Step 4: Access the filters

Enter the dropea_error view and click on Search and filter .


🏷️ Step 5: Configure the filter

  1. Click on Add filter .
  2. Select the Labeled with option.
  3. Write dropea_error in the corresponding field.
  4. Click Save .

✅ Done!
You already have the dropea_error view configured in Shopify.
💡 Tip:
Check this view daily to detect any synchronization errors and resolve them as soon as possible.

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