Billing
🧾 Billing
Invoices will appear on your dashboard on the last day of each month and will correspond to all products and services sold during the previous month.
📍 Where can I view the invoices?
1. Click on the Billing section.
From this section you can filter by invoice ID and date range to search for one or more invoices, and you will see three tabs: Dropped Invoices , My Proformas , Requested Invoices
From the Invoices tab, by clicking on the three dots of any invoice, you can: view details, download document, export order, and export transactions.
From the My proformas tab, By clicking on the three dots on any invoice, you can: view details, re-upload invoice, download document, download invoice from supplier, export orders and transactions, and open a dispute.
Within each invoice you will be able to see:
- 📅 Date
- 🏢 Issuer details
- 👤 Receiver data
- 📋 Billed Items
- 💰 Amounts invoiced
📄 Proformas and invoice requests
In addition to the invoices generated by the system, you will be able to receive invoice requests from dropshippers who purchase your products.
These requests initially appear as proformas , which detail the information necessary to issue the corresponding invoice.
ℹ️ What does a proforma invoice contain?
The pro forma includes:
- 🧾 Data of the dropshipper or recipient.
- 🏢 Supplier or issuer details.
- 📦 Products included.
- 🔢 Quantities.
- 💰 Corresponding amounts.
📩 How to manage an invoice request?
When a dropshipper requests an invoice, you will receive the corresponding notification in your dashboard.
- Go to the Billing section.
- Locate the pending request in the requested invoices tab.
- Review the information included in the proforma.
- Generate the corresponding invoice and upload it to the platform.
⚠️ Important:
Proformas do not automatically become invoices.
As a supplier, you are responsible for creating the corresponding invoice and uploading it to the platform when requested.
If we receive a complaint about any unapproved request or find unapproved requests, we will block withdrawals until you rectify the situation.
Proformas do not automatically become invoices.
As a supplier, you are responsible for creating the corresponding invoice and uploading it to the platform when requested.
If we receive a complaint about any unapproved request or find unapproved requests, we will block withdrawals until you rectify the situation.
✅ Process completed:
Once the invoices generated by the system have been approved and pending requests have been processed, your customers will have access to the corresponding documentation.
Once the invoices generated by the system have been approved and pending requests have been processed, your customers will have access to the corresponding documentation.